Privacy Policy

Privacy Policy

Introduction

Welcome to https://utility-service-areas.buzzzoomer.com (referring to our company as ‘we’, ‘us’, or ‘our’ for brevity). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information in accordance with various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Privacy Act (UCPA)
  • Connecticut Total Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the https://utility-service-areas.buzzzoomer.com domain. However, please note that it does not extend to third-party platforms, applications, or services accessible through links on our site, which have their own privacy policies governing data usage.

Processing Activities

This policy describes how we handle your personal information across various touchpoints:

  1. Using Our Applications and Services: As an authorized user interacting with our apps and services, we collect and process data necessary for providing these services.
  2. Visiting Our Websites: When you access our websites linked to this Privacy Policy, we may gather information about your visit, including pages viewed and interaction patterns.
  3. Communication with Us: We communicate with users through emails, calls, texts (SMS), or newsletters. By choosing to engage with us via these channels, you consent to the collection of corresponding data.

Personal Data Collection

We collect diverse types of personal data, including:

  • Account Information: Details associated with your account creation and maintenance.
  • Payment Information: Transaction details and payment method information for processing purchases or services.
  • Financial Information: Banking or financial account information used for billing or refunds.
  • Purchase Information: Data about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses.
  • Location Data: Geolocation data when you interact with our location-based services.
  • Feedback and Reviews: Submitted comments, ratings, or reviews about our products or services.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts.
  • Product Information: Details provided by users regarding their interests or preferences in products.

We collect this data through direct user input, interactions with our systems, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics on website usage. These technologies are categorized as:

  • Strictly Necessary: Essential for navigation and ensuring basic functionalities of our site.
  • Preferences: Customizing your browsing experience based on settings and preferences.
  • Analytics: Tracking aggregated data for performance evaluation and site optimization.

Users can manage their cookie choices through our Cookie Manager, allowing control over non-essential cookies.

Data Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or pursue legitimate business interests. Once these purposes are served, we securely delete or anonymize the data in accordance with applicable laws and our data retention policies.

Security Measures

We have implemented robust organizational safeguards and security controls to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Encrypted Communication: Using encryption protocols for data in transit.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children in this age group.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to your data and its use details.
  • Requesting rectification or erasure (right to be forgotten).
  • Restricting the processing of your data under certain conditions.
  • Receiving a portable copy of your data for transfer to another controller.
  • Objection to the processing of your data based on legitimate interests.
  • Non-discrimination in the event you exercise any of these rights.

To exercise these rights or have questions about our data practices, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data handling practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe, or questions regarding data privacy, please reach out to us via email at [email protected] or by writing to our registered address.